Covering Idaho, Montana, and Wyoming
Claims & Benefits
New Members
After signing up please watch your mail for a letter containing a My-Chart Activation code. You will need this activation code to create an account.
If you have not received this letter please call customer service at 844-262-1560.
Viewing your claims
Claims information and benefit usage are available to view online through My-Chart.
Looking for your card?
Looking for a way to access your ID card? You can get your ID card on your phone or other mobile device through our partner, the University of Utah Health Plans, who will be processing our claims in 2020.
Just search for the University of Utah Health Plans in your app store. The login is your ID number. The pin is the last four digits of your ID number.
Pay my bill
You choose! Online, Phone, Or Mail
Send it by mail
Please make checks payable to MHC, and mail to the address below:
LB 410035
Mountain Health Cooperative
PO Box 35145
Seattle WA 98124-5145
Express Mail payments:
Lockbox Services-#410035
18035 Sperry Dr
Tukwila, WA 98188-4750
Report Changes to Your Plan
Life moves quickly—make sure your insurance is keeping up. Examples of life event changes include marriage, divorce, birth, adoption, a change in salary or a change of address.
Healthcare.gov
Email Portal
If you signed up through healthcare.gov please call
1-800-318-2596 or log in at www.healthcare.gov to make changes to your plan.
If you enrolled directly through MHC
Use the email portal to securely return the change form. If you haven’t used the Email Portal before, you will need to register your email address in order to send encrypted emails to Montana Health CO-OP. Click on the “Email Portal” button to begin.
You can log into your online account to process changes: https://marketplace.mhc.coop/ehpportal/eapp/login
Download the change form and email, mail or fax in.